Starting out

Getting the first booking, in order

Everything before the first paid job is preparation, and most people prepare the wrong things for far too long.

8 min readStarting out

The first paid job is the only milestone in this trade that is genuinely hard, because it is the only one you have to reach with no evidence behind you. Everything after it is easier by a factor that surprises people.

This is the whole sequence, in the order it actually happens, with the parts that are optional marked as optional.

Before anything: decide what you sell

Not "ratings". A specific, nameable format that a buyer can picture receiving.

Written assessment to a fixed structure. Scored assessment across defined axes with a written justification for each. Recorded audio or video reaction of a stated length. A comparison across several submissions.

Pick one to lead with. You can offer more later, and you can offer more now as secondary options, but the top line of your profile has room for one thing and a buyer reads it as the answer to "does this person do what I want".

The reason to be narrow while you are unknown is that specificity is the only credibility available to you. An experienced generalist reads as versatile. A new generalist reads as someone who has not decided.

Build the four things that matter, and stop

A profile is scanned, not read. Four elements do nearly all the persuading, and everything else can wait until you have work.

The first line, naming the format in the buyer's own words, with turnaround attached. A visible price, because a buyer who must ask usually does not. A description of what arrives - the headings, the axes, the length, the file format. This is the substitute for a portfolio you cannot legally or ethically publish. One public worked example on generic material that nobody owns.

That last one is optional in the sense that people get bookings without it, and it is the single highest-leverage thing you can build in week one. It converts "trust me" into "here is exactly what you get", and it is reusable forever.

The longer treatment of what a buyer's eye actually does on the page is in the post on profiles, and it is worth reading before you write yours rather than after.

Measure yourself once, before you price

Do one complete job on practice material and time it honestly, including reading the brief, producing the work, delivering it and the admin afterwards.

You now have the only input that matters for pricing: minutes per job. Expect this number to be roughly double what you assumed, and expect it to halve within a couple of months.

Multiply your minutes by what an hour of your attention is worth to you, check the result against the visible market band, and set a price inside the band. Do not set it at the bottom of the band. The reasons two earners charge very different rates are mostly structural, and the bottom of the band is not where the accessible ones live.

Set the scope before you need it

Write down, in your listing, what a job includes and what it does not.

Length or duration. Turnaround. How many rounds of revision, if any. What counts as a new job rather than a continuation.

This takes fifteen minutes and prevents the single most common way a first job goes badly: an agreeable person saying yes to each small additional request until the fee is an insult to the hours.

Scope is also what makes per-job pricing safe, which matters because per-job is how this trade prices almost everything - the reasoning is in the piece on pricing units.

Be present when demand is

Early bookings come disproportionately from buyers who want something now and are picking whoever answers.

Demand clusters in evenings and weekends. Being reachable in those windows, and replying within minutes rather than hours, is the one competitive advantage available to someone with no record at all.

Treat the first fortnight as a presence exercise rather than a marketing exercise. Rewriting the profile a fourth time does nothing; being the first competent reply to an enquiry does everything.

The first enquiries are strange, and that is normal

They will include people shopping five profiles at once, briefs that are three words long, requests that do not match anything you offer, and someone testing whether you are a real person.

Reply to all of them quickly and briefly. Ask one clarifying question when the brief is thin - one, not three, because an interrogation loses the booking.

Decline anything genuinely unclear, politely, in a sentence. A first job that goes wrong is far more expensive than a first job you did not take, because the review outlives the fee.

Taking the job

When one lands, three things matter and none of them are the writing.

Confirm the scope in writing before starting, in the platform's own messaging, in two sentences. What you will deliver, by when. This is your entire protection if the job later drifts, and it takes twenty seconds.

Deliver early rather than exactly on time. Turnaround is one of the few things a buyer can evaluate objectively, and early delivery is disproportionately mentioned in reviews.

Deliver something specific enough to describe. A review saying "very detailed, covered exactly what I asked" is worth several jobs of future work. A review saying "great, thanks" is worth almost nothing, and the difference is decided by what you sent, not by how you asked.

Then ask for the review, once, plainly, at the moment of delivery. One sentence noting that reviews are how a new person becomes a booked person. Do not follow up twice.

Handling the awkward parts of a first job

Three situations come up early, and each has a short correct answer that is hard to produce under pressure.

The buyer goes quiet mid-job. Deliver anyway, to the scope that was agreed, on the date that was agreed. A delivered job that sat unread is complete; an undelivered job is a dispute waiting to be lost.

The request grows. "While you are at it, could you also" is the most expensive sentence in the trade. The answer is not refusal, it is a price: that is a separate job, here is what it costs, happy to start it now. Buyers accept this far more readily than earners expect, because a person who charges for extra work reads as a professional rather than as difficult.

The brief turns out to be something you do not do. Say so immediately and return the fee if one has been taken. A quick, clean exit costs one job. Struggling through work you are not suited to costs the review, which costs several.

None of these are character tests. They are situations with known answers, and having read the answers in advance is most of what separates a smooth first month from a bruising one.

What not to do while waiting

Do not work free. It transfers value to people who were never going to pay, produces a discounted form of evidence, and sets your floor at zero - the longer argument is worth having in mind before somebody asks.

Do not undercut the band. It reads as inexperience, which is the thing you are hiding, and it selects for the buyers most likely to leave the moment you correct it.

Do not compute an hourly rate from your first job and conclude anything from it. What the trade actually pays is a structure rather than a number, and the first month sits at the least representative point of it.

Do not rewrite everything weekly. Change one element, leave it a fortnight, and see what changed. Anything faster is noise, and you will learn nothing from it.

After the first job

The second is markedly easier and the fifth is a different world. Ranking systems that sort by completed work start showing you at all; buyers who discard unknowns stop discarding you; and your own time per job begins the decline that does more for your hourly income than any price rise will.

There is a second-order effect worth knowing about. Completed jobs make you visible, visibility brings enquiries, and enquiries let you decline the bad ones - which improves your reviews, which makes you more visible. The loop is slow to start and hard to stop once it turns, and essentially everything difficult about this trade is concentrated in the part before it starts turning.

At three completed jobs with specific reviews, the useful reading changes. Pricing becomes a live question rather than a guess, and getting paid safely - holds, disputes, the buyer who goes quiet - becomes a thing to have thought about in advance rather than during. The post on holds, chargebacks and walking away is the one to read before you need it.

Two things worth understanding from outside

Buyers do not think about this the way earners assume. Rate Penis's account of how someone chooses who to commission is short, and it corrects most of the assumptions a new earner is carrying - particularly the belief that buyers are comparing quality, when mostly they are comparing risk.

The other is what automation has already taken. Generic assessment is now free and instant, so anything you offer that a model could produce is priced as though a model produced it. The technical account of what automated scoring reliably does is the clearest map of which parts of your offer will never win you a booking, and the tools that package that scoring are what most buyers have already tried before they go looking for a person.

That is also the encouraging part. The reason someone commissions a human being is judgement, specificity and the fact that a named person actually looked - none of which is getting cheaper.

For the platform-specific version of all of the above, including how new judges are listed and what the first bookings usually look like, Rate Cock's judges page is the current source.

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